Privacy Policy

At ResumeCraftor, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights and how the law protects you.

1. Information We Collect

We collect and process the following types of personal information:

• Account Information: Name, email address, password, and profile details
• Resume Content: Employment history, education, skills, and other information you provide in your documents
• Usage Data: Information about how you use our platform, including IP address, browser type, device information, and usage patterns
• Payment Information: Payment card details and billing information (processed securely through third-party payment processors)
• Communications: Emails, messages, and feedback you send to us

2. How We Use Your Information

We use your personal data for the following purposes:

• To provide and maintain our resume building services
• To create, edit, save, and export your documents
• To authenticate your account and prevent fraud
• To process payments and manage subscriptions
• To send you service-related notifications and updates
• To improve our platform and develop new features
• To provide customer support and respond to your inquiries
• To send marketing communications (with your consent)
• To comply with legal obligations and enforce our terms

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contract Performance: Processing necessary to provide our services to you
• Consent: Where you have given us permission for specific purposes
• Legitimate Interests: For improving our services, preventing fraud, and direct marketing
• Legal Obligations: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in providing our services (e.g., hosting, analytics, payment processing)
• Business Transfers: In connection with any merger, acquisition, or sale of company assets
• Legal Requirements: When required by law or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share your information

We do not sell your personal data to third parties.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Account information and resume data are stored while your account is active and for a limited period thereafter, unless a longer retention period is required by law. You can request deletion of your data at any time.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing of your data
• Data Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw consent at any time where we rely on consent
• Complain: Lodge a complaint with your local data protection authority

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide personalized content and advertising

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our platform.

We may use third-party advertising services, including Google AdSense, to display ads on our website. These services may use cookies or similar technologies to serve ads based on users’ visits to this and other websites. Users may opt out of personalized advertising by visiting Google’s Ads Settings.

9. Third-Party Services

Our platform may integrate with third-party services such as analytics providers, payment processors, and cloud storage services. These third parties have their own privacy policies, and we recommend reviewing them. We are not responsible for the privacy practices of third-party services.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at: